Help Desk

If you need help solving a particular problem, you've come to the right place. If you have a question about the Insight Learning Foundation and its products and services, and we're not able to answer it ourselves, we'll try to find an answer for you by consulting our worldwide network of trainers, facilitators, and personality experts.
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Email Request

Send a text message to one of our customer service representatives who will respond by email as soon as possible. If your request is made after our normal office hours (9:00 a.m. to 5:00 p.m., Monday through Friday), your message may not be returned until the following business day.

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Request Call Back

Talk to Customer Service by phone. Provide your phone number and we'll call you right away. This feature is currently available for customers in the U.S. and Canada only.

Free FAQ

Frequenty Asked Questions

Here are the responses to some popular questions. Discover why you need to understand personality styles, and why you should use Insight's products, why we used colors, why we don't focus on negative characteristics, how this tool reduces prejudice, etc.

Members Q&A

Q&A Forum

Over the years, hundreds of people have asked questions on how to apply the Insight Personality System to their specific situations. These are answered in this section.

Members Submit a Question

Submit a Question

Please use this form to submit your question to the Q&A Forum. It will be forwarded to an Insight specialist who will answer it as soon as possible--often within 72 hours.


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